Coaching As A Tool To Improve Performance

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Video: Coaching As A Tool To Improve Performance

Video: Coaching As A Tool To Improve Performance
Video: How to coach an employee to improve performance 2024, April
Coaching As A Tool To Improve Performance
Coaching As A Tool To Improve Performance
Anonim

The topic of increasing efficiency got me interested when I started working as a recruiting consultant. Over the ten years of work, during which I conducted many interviews and negotiations with different people, I paid attention to what makes a person successful in the business that he has chosen. And I saw that everyone people can be quite accurately divided into two types: one person is motivated by what he is doing, work gives him strength, another person's work takes away strength, he earns money in order to recuperate later, in order to work again later. And so in a circle. The next question I asked myself: is it possible to teach a person to be successful? And if so, how to do it?

Unlike psychotherapy, coaching does not set itself the task of improving the psychological state of a person. If we use the analogy with medicine, then coaching does not work with the "sick", but with the "healthy". Coaching can be compared to physical education, which does not cure illness, but provides an opportunity to maintain and improve health. I think you will agree that psychotherapy is a different kind of help to a person.

The goal of coaching is to improve the efficiency of human performance. The effectiveness of the activity is determined by the adequacy of the picture of the world and the fact that the goals set by the person are achieved. In short: a coach is a specialist who helps a person analyze his goals and how to achieve them. A coach is a coach. This is a direct translation of the word "coach" from English.

The philosophy of coaching is based on the fact that a person is free and responsible for any decision he makes. Therefore, it should be noted that a coach, like any coach, only teaches how to achieve the goals set by the person himself. Responsibility is a prerequisite for creative and productive activity. The coach does not give advice, does not "lead" to the "correct" decision, all decisions are developed and made by the person himself.

What is purpose? The goal is the image of the desired result … Energy is needed to achieve a goal. This energy is also called motivation. Motivation is what motivates a person to take action. There are many theories of motivation that answer the question of what is motivation, but in the context of coaching, the main function of motivation is to induce action. For example: a person feels hunger (this is motivation, what prompts), he buys food (reaches the goal). Another example: I want to spend less time on the road (motivation), so I want to buy a car (goal), and not use public transport. Please note one important note: Concepts need and motivation do not match, because not every need becomes a motive, i.e. leads to actions. Needs may exist in an irrelevant form. For example, a person wants to lose weight, but the fact that he wants it may not lead to real actions. Only if the need leads to an action does it become a motive.

What else is important to know about motivation? The fact that motivation can change in the course of activity.

The achievement of the goal leads to the formation of new needs

For example, a student may study just to pass an exam, but at some point he may have a desire to learn new things, and this may become a new goal. Needs do not exist in a static state, they can change. A man, unlike an animal, can consciously "work on himself", that is, actively change himself, and not only change the environment for himself. As Blessed Augustine said back in the 4th century AD: "I am working on this and working on myself: I have become a land for myself, requiring hard work and profuse sweat."

In the process of coaching, a person can identify the direction of his personal development, that is, form a vision of what kind of person he wants to become. This is no longer a myth, but the reality of successful coaching

People are quite complex and contradictory creatures, and very often you can find a discrepancy between the goal and the need of a person. For example, a girl wants to get married and sets a goal for herself to lose weight. But achieving this goal does not guarantee achieving what she wants. Or, for example, a young man wants to advance in his career and for this he stays late at work, thereby demonstrating loyalty to his boss, but it is far from the fact that such behavior will lead to the desired goal. Instead of a promotion, he may simply overwork, which in turn will affect the efficiency of his work, but the goal he set will not be achieved. We see that the achievement of the set goal may not lead to the satisfaction of an urgent need. On the other hand, achieving some goals requires a radical restructuring of motivation. So a politician who is driven by the desire for power may not achieve his goal, because people will feel insincerity and falsehood in his words. To be effective, a person needs to be able not only to work to achieve a goal, but to clearly understand what really drives him. The coach examines the motives and goals of a person's behavior. Whether the intended goals correspond to the motives of the person, and whether the achievement of the intended goal will lead to the satisfaction of his needs.

The main tool of a coach's work is questions. His task is to ask such questions that will lead a person to become aware of his picture of the world, expand the horizon of perception, and allow him to expand the context of the situation. Thinking means being able to ask the right questions and find answers to them. This ability to be aware of oneself is called reflection. When conducting interviews, I often see how even very smart people are easily bewildered by seemingly simple questions: why and why are you doing this? how what you do will allow you to achieve what you want.

Reflection is possible not only in the sphere of thinking. What a person feels is often more important than what he thinks about, because emotions are an excellent indicator of the level of satisfaction of our needs. With some practice, you can develop the skill of emotional reflection.

Reflection is a trainable skill. It cannot be learned without practice. A coach can help you develop this skill. Having created in his soul a balance between feelings, desires and beliefs, a person falls into a state that is called a resource state in coaching. This is a state in which it becomes possible to achieve outstanding results in any kind of activity. The resource state cannot be achieved once and for all. This is a state that you need to maintain in yourself.

The task of coaching is to lead a person to self-reflection, i.e. help him in clarifying his own needs, motives of behavior, goals. It is important that this is a positive reflection, and it is positive when a person has the strength and desire to live differently. Only behavioral change speaks for the effectiveness of coaching. Coaching can be considered successful when a person starts doing something differently or starts doing something that he has never done before.

Dmitry Guzeev, business coach.

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