2024 Author: Harry Day | [email protected]. Last modified: 2023-12-17 15:43
At one point, I realized that I was doing coaching. Yes exactly! In Moliere's play, Jourdain was surprised that he had been speaking prose all his life, and at some point I realized that what I was doing was called coaching. It turned out that coaching is not a shame. Although this word is very unusual for the ear of a Russian person. When I told my mom that I was coaching, she asked, "Is this something decent?":)
What is a coach?
A coach is a person who helps other people achieve their own goals. The word came to the Russian language from the English coach - a coach, originally a sports coach, but now this word is also common in the business environment. The closest analogue of this word in Russian is "mentor".
Traditional management is a thing of the past
Rigid directive management is ineffective in a rapidly changing environment. So, sometimes I want to yell at a person and explain in a popular way what he is doing wrong and where he is wrong. It is possible that he will not repeat such mistakes in the future, but initiative and creativity will be killed in the bud. If the task is simple and easy to describe by regulations (for example, digging a hole), this approach can be effective (the hole will be dug on time). But try to approach a designer or programmer with this approach, and you will be left without employees, or with employees who will be like executive, but narrowly tasked robots.
Knowledge and technology have always been and remain the key to a successful business. But at the same time, human resources are becoming increasingly important for successful business conduct. Increasingly, “soft technologies” of personnel management are more effective than traditional methods of “carrot and stick”. It turns out that you can't improve employee productivity by raising salaries or promising bonuses. Money can “buy” employees' time, but no bonus does not guarantee that a subordinate will be able to provide a cheap and creative solution instead of working according to the usual scheme.
To achieve outstanding results and career growth it is no longer enough to deepen your professional knowledge. Many years of experience in the specialty is also not a guarantee of career advancement. Traditionally important hard skills (knowledge, experience) are giving way to soft skills (negotiation and social interaction skills). Knowledge of basic techniques coaching has already become a prerequisite for career growth in many companies. That is why coaching tools have become firmly established in the management of the largest corporations in the world.
How to put coaching into practice
I came to management consulting from recruiting. While recruiting personnel, I recorded one very interesting observation: people can be quite clearly divided into two groups. Some, changing jobs, left their previous job, others - first of all, were looking for another employer. It is clear that both of these categories of people were dissatisfied with something at their previous place of work, but for some, the main thing was the desire to “leave”, while for others the main thing was “to come to”. The second group of people had a much clearer idea of what they want out of life, they had a clearer vision of what kind of work they were looking for, and in the end their career was much more successful.
Now I understand much more precisely the reason for such a difference in professional life. One category of people lived in the "past", their behavior was determined by what had already happened in their life. In a sense, they were hostages to their fate. This behavior in coaching called reactive (reactive). Such people begin to act only when a favorable situation arises, or, conversely, their situation becomes completely unbearable. For the second, much more successful category of people, the main thing was "the future."For them, the main questions in life were the questions “why?”, “For what?”. It was this proactive behavior that was the key to their success. For such people, the goal and the process of achieving it were the most important incentives for action.
Look honestly at yourself, at your environment, at your subordinates (if any) and bosses. What types of people are there more in your environment? What type of people do you consider yourself to be? What types of people do you think you would like to work with?
Coaching gives the manager the tools with which you can go to management "by goals" … Thus, coaching provides a tool for solving the following typical tasks of any leader:
- How to make it so that there is no need for directive management, when employees work only on orders and under the duress?
- How to make sure that your absence from work (vacation or illness) does not negatively affect the results of work?
Coaching myths
As soon as something becomes fashionable, myths immediately appear. Let's break down the most popular coaching myths. Where can we go without them?
Myth 1. Coaching can help anyone in any situation. It is not true. Reality: coaching - not a panacea, it works when: 1) a person has a goal (or he is ready to work on the formation and clarification of his goals), and 2) he is ready to act and achieve his goals.
Myth 2. A coach takes money and is not responsible for anything. This is true. Indeed, the coach does not guarantee the result. After all, the result of a coach's work depends not only on the coach's professionalism, but also on the efforts of his client. (However, buying a car, along with its purchase, you do not receive a guarantee that you will never be late anywhere else - you have to do something yourself) At the same time, the "right coach" is far from indifferent to the life of his client, he is interested like no one else in the success of his ward.
Myth 3. All coaches are charlatans, scammers and dropouts. It is not true. To become a coach, you need a specialized education (often it comes as a second, after receiving a basic education). But it must be admitted that there are no rigid criteria for a coach's “entry into the profession”. Anyone can call themselves a coach. However, any person (for example, who has made a successful repair at home or in the country) is completely free to call himself a designer.
Myth 4. Losers use coaching services; coaching is needed for those who are not used to solving their problems themselves. It is not true. Often services coaching (as well as any consulting) are bought by very successful people who want to become even more successful. By purchasing such services, you are buying a "fresh head". You buy the time and attention of a person who can look at your life and career (business) from the outside (which, by the way, requires a certain amount of courage and honesty) and give high-quality (which is very important!) Feedback. However, I can admit that if the “loser” is a wealthy person and is ready to spend money, and the coach has free time, then it can be difficult to give up “easy money”:).
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