2024 Author: Harry Day | [email protected]. Last modified: 2023-12-17 15:43
A very useful thing - sales skills - in raising children.
The principles have been worked out to automatism:
- Before selling, understand where the client's pain point is
- Listen, don't speak
- Ask questions. Many questions requiring detailed answers
- Be quiet when the client speaks. Be quiet, catch signs, words, hints, read body language, facial expressions, team dynamics
- Never ever ever sell or offer anything until you fully understand it
- Never act in an instructive role
- Always give the client a sense of choice and decision. Even if you brought him to this beautifully. Rejoice in victory alone
- Relationships first of all. Relationships come first. Relationships first of all
- Don't be afraid of aggression. So he is not sure. Do not take her seriously, showing aggression, he loses face in front of you
- Don't push
- Be able to say calm, respectful, direct "no"
- Be able to pause
- Respect your time and your boundaries, do not let the client dictate to you ever
- Never ask, do not fawn, do not blackmail, do not threaten. Your role is to solve the problem, not demand attention.
- Nobody likes to be in big debt. If you constantly help and be helpful, you will be hated and avoided. People are much more pleased that you are in debt. Ask for help. Ask for petty help. And be grateful
A useful background for me.
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